Privacy Policy
Privacy Policy
Last updated: July 2026
Privly respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, create an account, contact us, or place an order.
1. Information We Collect
We may collect information you provide directly, including your name, email address, phone number, billing address, shipping address, order details, customer service messages, and payment-related information processed through our payment service providers. We may also collect technical information such as IP address, browser type, device information, pages visited, cookies, and similar technologies.
2. How We Use Information
We use personal information to process and fulfill orders, provide customer support, send order confirmations and shipping updates, prevent fraud, improve our website, comply with legal obligations, and communicate with you about products or services where permitted by law.
3. Payment Information
Payments are processed by third-party payment service providers. We do not intentionally store full payment card numbers on our website. Payment processing may be subject to the privacy and security policies of the relevant payment provider.
4. Privacy-Focused Packaging
Orders are prepared with privacy in mind. Outer packaging does not display detailed product names. Billing descriptors may appear as our merchant name or as the payment processor descriptor shown at checkout, depending on the payment method used.
5. Cookies and Analytics
We use cookies and similar technologies to operate the website, remember preferences, analyze traffic, improve performance, and support marketing where permitted. You may control cookies through your browser settings, although disabling cookies may affect website functionality.
6. Sharing of Information
We may share limited personal information with service providers that help us operate our business, including Shopify, payment processors, shipping carriers, logistics partners, email service providers, analytics providers, fraud-prevention tools, customer support tools, and legal or compliance advisors.
7. International Transfers
Because we operate an international online store, your information may be transferred to, stored in, or processed in countries other than your country of residence. We take reasonable steps to protect personal information in accordance with applicable laws.
8. Data Retention
We retain personal information only as long as reasonably necessary for order fulfillment, customer service, fraud prevention, legal compliance, accounting, dispute resolution, and business operations.
9. Your Rights
Depending on your location, you may have rights to access, correct, delete, restrict, object to, or request a copy of your personal information. You may also opt out of marketing communications where available. To exercise these rights, contact us at rongzeyun@gmail.com.
10. Age Restriction
Our website and products are intended for adults aged 18 years or older, or the age of majority in your jurisdiction, whichever is higher. We do not knowingly collect personal information from minors. If we become aware that a minor has provided personal information, we will take reasonable steps to delete it.
11. Security
We use reasonable technical and organizational measures to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.
13. Contact
For privacy-related questions or requests, contact us at rongzeyun@gmail.com.